Conveniences of using an online scheduling system – why is it so effective in SPA industry?


Remote reservation in a conventionl manner, in the majority of circumstances, requests a lot of calls or emails. The activity is time absorbing, frequently annoying, requests time and financial resources lost on various calls, emails, without a guaranteed chance of accomplishment.

Moreover, simple contact forms on the website may quickly annoy a customer.

online scheduling system
Author: Andrés David Carreño

This system also has drawbacks for the holder of the structure, who is enforced to keep an uncomfortable booking record and frequently receive repetitious phone requests, for long after all options are already busy. Answering phone calls is limited to help desk hours, and most importantly, unnecessarily occupies the staff. An online scheduling system connected to a website, 24 hours a day, efficiently excludes these troubles. Such software will be great for instance for SPA centers. It allows rapid and secure online booking by the guests, quicker and simpler contact with the client 24 hours a day, which leads to higher profits and prestige. It gives the capacity to create simple price lists for entire facilities, and also specify more complex price lists, relying upon the quantity of customers in the structure, and the ability to establish "custom prices" for both online and phone reservations. Another advantage surely will be the multilingual interface, booking support and e-mail correspondence in various languages.

Spa scheduling software is as well an intuitive and ergonomic presentation of the information, prices and images of the insides by the booking. The list of conveniences goes on and on, and certainly every SPA owner should at least consider such a solution.